Executive summary

This proposal discusses the various software functionalities of the original Tomtom Link 410 GPS tracking device and the required installation of additional devices for full fleet management. The advantages of implementing an improved “all-in-one” Tomtom Link 410 GPS tracking device are explained in the proposal. The improved device functions just like the original Tomtom Link 410, with fewer hardware components and integrated management of fuel usage and carbon emissions through the WEBFLEET application. These features offer benefits, such as easier installation and overall reduction in operating costs for fleet companies. 

Potential challenges in the implementation of the improved device are identified in the evaluation of the product, along with the appropriate measures taken to address them. Secondary research demonstrates the importance of cost savings due to the rising fuel prices and carbon emissions surcharges under the Carbon Emissions-Based Vehicle Scheme (CEVS). In conclusion, the various improvements of the proposed “all-in-one” Tomtom Link 410 GPS tracking device will allow fleet companies to optimize their fleet’s efficiency and reduce operating costs in the long run.

Reflection for Technical Communication

I have improved a lot since the first lesson of this module. What I think is the most important thing of this module is the process of learning. I did not go through the lessons just passing twenty hours of my time, but to learn the skills that can further be used in my work life in the future. Through learning these skills, they made me more confident to present my own innovated product.

Teamwork is very important when it comes to submitting my part of the report. I feel that submitting late or the wrong information might affect the team and I want to do my part by making sure that I have done my job well. I have very bad time management but this module shows me how we should actually work on our time management. I have been improving and now I feel like I am not rushing or even submitting late reports. I feel satisfied with what I have done.

During the past few lessons, I was grouped with people who I was not familiar with but they were very friendly and patient with me. The first project with my groupmates, Ian and Syafiq, was a smooth and forwarding process. They knew what they were doing and could actually thought of an idea straight away. I was worried because I could not fully understand the product, but they spent time explaining to me and shared their ideas with me.

While working with my other team, it is also a good experience to me. We all had our strengths and weaknesses. Telson was good at knowing the objective of the report and Jie Lin shared good ideas with us so that we can further improve our report. This is what teamwork is all about. With this team spirit, we are able to excel much more.

I think in order to be able to understand what we have to do for the next lesson, we must be very attentive, and this is because you will never know the part that you missed is actually crucial. Professor Brad will always share stories about his life and I think they are very interesting because I will always feel motivated and inspired to learn English deeper.

I have worked in different kinds of part-time jobs including food and beverages, retail, ride operators and sales associate. These jobs provided me with different experiences. One in common is the requirement of customer services. I think I am able to speak better to my customers because I have learn from brad on how we should speak with confidence.

This module have improved my presenting skills and I am more confident now to stand in front of everyone and speak out. It has been a phobia to me to stand on a stage and speak. In my future job, I foresee that it requires communication skills and I am glad that I have overcome my fears now. I am prepared for the working world.

Lastly, I would like to thank brad for teaching me the skills that are necessary not only in the future but present. He tried to make this 20 hours a smoothing and educational journey and he succeeded. He is truly an inspiration to me. 

Transmittal letter from Intrend

23 November 2016

Mr Brad Blackstone

TLM1010 Coordinator

Singapore Institute of Technology

SIT @ Dover

10 Dover Drive

Singapore 138683

Dear Mr. Blackstone,

Design Proposal for an “all-in-one” Tomtom Link 410 GPS tracking device

This letter is to acknowledge and respond to your letter of authorization. My team would like to present to you our following design proposal for an “all-in-one” Tomtom Link 410 GPS tracking device. 

Based on our team’s evaluation of the original Tomtom Link 410 GPS tracking device, we have identified some improvements that would enhance the usability of the product. Our conceived design of an “all-in-one” Tomtom Link 410 GPS tracking device will help to simplify the overall installation process and provides important software functionalities, such as fuel usage and carbon emissions monitoring for fleet companies. These are some of the few aspects which fleet companies will consider when purchasing a modern fleet tracking product.

My team would like to thank you for taking the time to read through our proposal. We hope that you will consider our proposed design, which would enable fleet companies to optimize their fleet’s efficiency and reduce operating costs in the long run. 

Yours Sincerely,

Telson Ting

Team Leader

On behalf of InTrend